Terms of service

OVERVIEW

This website is operated by Outlet Americas. Throughout the site, the terms “we”, “us” and “our” refer to Outlet Americas. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink in our website footer.

SECTION 1 - INTERNATIONAL PURCHASE & SHIPPING AGREEMENT

By placing an order on www.outletamericas.com, you (the “customer”) confirm that you have read, understood, and agree to be bound by our Shipping Policy and our Final Sale & Cancellation (Return & Refund) Policy.

Customs duties, taxes and VAT are handled as described in the Shipping Policy. Where Prepaid Duties & Taxes applies (including shipments to Türkiye), they are calculated and collected at checkout. Where Standard International Shipping is selected or is the only option offered, you are the importer of record and are responsible for all customs duties, taxes, VAT, fees and any other charges levied by your country, payable to the carrier on delivery.

All sales are final. An order may be cancelled only until a shipping label has been created, subject to a $20 service fee and a 5% card processing fee. Damaged, defective or incorrect items are handled as described in the Final Sale & Cancellation Policy. Both policies are linked in our website footer and are incorporated by reference into these Terms of Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. We guarantee that all products sold are 100% authentic.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - PRODUCTS AND PRICING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product or service without notice.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

SECTION 5 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service.

SECTION 6 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

In no case shall Outlet Americas, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of any of the service or any products procured using the service.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States.

SECTION 8 - INTELLECTUAL PROPERTY & BRAND DISCLAIMER

Outlet Americas is an independent retailer of authentic outlet-sourced designer merchandise. We are not owned by, affiliated with, sponsored by, or an authorized partner or retailer of Coach, Michael Kors, Kate Spade, Marc Jacobs, Tory Burch, Ralph Lauren, or any other brand represented on this site. All brand names, logos, and trademarks referenced on this site are the property of their respective owners and are used solely to identify and describe the genuine products we sell.

SECTION 9 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.