Refund policy

FINAL SALE & CANCELLATION POLICY

THANK YOU FOR SHOPPING WITH US

All items are carefully inspected before shipping. Our products are sourced from outlet stores at outlet prices, so all sales are final — but we stand behind the accuracy and condition of what we ship.

CANCELLATION BEFORE SHIPPING

You may request a cancellation until a shipping label has been created for your order. Approved cancellations are refunded minus a $20 service fee and a 5% card processing fee. Once a shipping label has been created, the order can no longer be cancelled, returned or refunded.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive an item that is damaged, defective or different from what you ordered, we will make it right at no cost to you. Please contact us within 24 hours of delivery with photos of the issue, and we will provide:

A free return shipping label
A full refund, including your original shipping cost
Or a replacement, if available

This is the only case in which returns are accepted. Since all other items are sold as final sale, we are unable to accept returns or cancellations for reasons such as change of mind, sizing, or personal preference — please review product measurements and photos carefully before ordering.

Approved refunds are issued to the original payment method within 7 business days.