Política de reembolso
RETURN & REFUND POLICY
THANK YOU FOR SHOPPING WITH US
All items are carefully inspected before shipping. Because we offer outlet pricing on authentic designer goods, most sales are final — but we stand behind the accuracy and condition of what we ship.
DEFECTIVE OR INCORRECT ITEMS
If you receive an item that is defective or different from what you ordered, we will make it right at no cost to you. Please contact us within 48 hours of delivery with photos of the issue, and we will provide:
- A free return shipping label
- A full refund, including your original shipping cost
- Or a replacement, if available
This is the only case in which returns are accepted. Since all other items are sold as final sale, we're unable to accept returns for reasons such as change of mind, sizing, or personal preference — we encourage you to review product measurements and photos carefully before ordering.
ORDER CANCELLATION
We process orders quickly to ensure fast delivery. If you need to cancel, please contact us as soon as possible — we'll do our best to accommodate requests made before the order ships. Once an order has shipped, it can no longer be cancelled.
QUESTIONS?
We're happy to help. Reach out to us at info@outletamericas.com and we'll get back to you promptly.
By p.lacing an order, you agree to all terms outlined above